Cookie Policy

COOKIE POLICY

Last updated: May 30, 2026

1. Introduction

BigTapFlex ("we," "our," or "us") operates the website bigtapflex.com and its associated mobile application (collectively, the "Platform"). This Cookie Policy explains what cookies are, how we use them, and your rights regarding cookies.

By continuing to use our Platform, you consent to the use of cookies as described in this policy.

2. What Are Cookies

Cookies are small text files placed on your device when you visit a website or use an application. They allow the Platform to function correctly, remember your preferences, and collect usage data.

First-party cookies are set by BigTapFlex. Third-party cookies are set by external service providers we use to operate the Platform.

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the Platform to function. They cannot be disabled. They include:

• Session authentication cookies that keep you logged in
• Security tokens that protect against unauthorized requests
• Load balancing cookies that maintain Platform stability

3.2 Functional Cookies

These cookies remember your choices and preferences, including:

• Language and timezone settings
• Appearance preferences such as dark mode or light mode
• Notification and privacy settings

3.3 Performance and Analytics Cookies

These cookies collect anonymous, aggregated information about how visitors use the Platform. This data is used solely to improve our service and is never used to identify individual users.

3.4 Payment Processing Cookies

Stripe, our payment processor, places cookies on your device to facilitate secure payment processing, prevent fraud, and comply with legal obligations. Stripe's cookie practices are governed by Stripe's own policies, which are available at stripe.com/privacy.

4. Third-Party Cookies

We use the following third-party services that may set cookies:

• Stripe — payment processing and fraud prevention
• Analytics providers — aggregated usage analytics

We do not sell, share, or transfer cookie data to third parties for advertising purposes.

5. Cookie Duration

• Session cookies are deleted when you close your browser
• Authentication cookies: up to 30 days
• Preference cookies: up to 12 months
• Analytics cookies: up to 24 months

6. Your Cookie Choices

You may control cookies through your browser settings. Disabling certain cookies may affect the functionality of the Platform. We are not responsible for reduced functionality resulting from your choice to disable cookies.

To opt out of analytics tracking, you may install the Google Analytics opt-out browser add-on at tools.google.com/dlpage/gaoptout.

7. Jurisdiction-Specific Rights

United States (CCPA): We do not sell personal data collected through cookies. California residents may contact privacy@bigtapflex.com to exercise their rights.

UAE (PDPL): Cookies that process personal data are used only for legitimate purposes. You may contact privacy@bigtapflex.com to exercise your data rights.

Pakistan: We collect only data necessary to operate the Platform.

India (DPDP Act 2023): We obtain consent where required and honor all data principal rights.

Canada (PIPEDA): We use cookies only for the purposes identified in this policy.

8. Changes to This Policy

We may update this Cookie Policy at any time. The "Last updated" date reflects the most recent revision. Continued use of the Platform after changes are posted constitutes acceptance.

9. Contact Us

BigTapFlex Houston, Texas, United States Email: privacy@bigtapflex.com Website: bigtapflex.com