Terms of Service

TERMS OF SERVICE

Last updated: May 30, 2026

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("you" or "User") and BigTapFlex ("we," "our," or "us"), operator of the Platform at bigtapflex.com.

By creating an account, making a purchase, or using any part of the Platform, you confirm you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree, you must not use our Platform.

We reserve the right to update these Terms at any time at our sole discretion. Continued use after changes are posted constitutes acceptance.

2. Eligibility

You must be at least 13 years of age to use the Platform. By using the Platform, you represent that you meet all eligibility requirements, have the legal capacity to enter a binding agreement in your jurisdiction, and will comply with all applicable laws.

3. Account Registration and Security

You agree to provide accurate, complete, and current information when creating your account and to keep it updated. You are solely responsible for all activity under your account and for maintaining the security of your credentials. We are not liable for any loss resulting from unauthorized account access.

Each person may hold only one active account. Multiple accounts created to abuse promotions or circumvent restrictions will be terminated without notice or refund.

4. Platform Features

4.1 Digital Profiles You may create digital identity profiles shared via NFC products, QR codes, and URLs. You are solely responsible for all content in your profile. BigTapFlex accepts no liability for consequences arising from content you choose to make public.

4.2 Physical Products Physical NFC products are subject to our Shipping Policy and Refund Policy, which are incorporated into these Terms by reference.

4.3 Flex Pro Subscription Subscriptions renew automatically unless cancelled before the renewal date. No refunds for commenced subscription periods.

4.4 Bling Tracker Bling Tracker is a personal tracking tool only. It does not constitute financial advice, accounting, or tax services. BigTapFlex accepts no liability for financial decisions made based on Bling Tracker data.

4.5 Wellness Features Wellness and habit features are for personal productivity only and do not constitute medical or mental health advice. BigTapFlex accepts no liability for health decisions made based on Platform features.

5. Acceptable Use

You agree not to use the Platform to:

• Violate any applicable law or regulation
• Impersonate any person or entity
• Post false, misleading, defamatory, obscene, or harmful content
• Harass, threaten, or harm any person
• Send spam or unsolicited communications
• Attempt unauthorized access to any part of the Platform
• Use automated tools to scrape or collect data
• Reverse engineer or attempt to extract Platform source code
• Interfere with Platform infrastructure or performance
• Engage in any activity that damages the reputation or interests of BigTapFlex

We reserve the right to suspend or terminate accounts that violate these standards at our sole discretion, without notice and without refund.

6. User Content

You retain ownership of content you submit. By submitting content, you grant BigTapFlex a non-exclusive, worldwide, royalty-free license to store, display, and process your content solely to operate the Platform.

You are solely responsible for your content. You represent that you own or have rights to all content you submit, and that your content does not infringe third-party rights or violate any law.

We reserve the right to remove any content at our sole discretion without notice or liability.

7. Intellectual Property

All Platform content, features, software, design, logos, and trademarks including "BigTapFlex" and "Tap. Share. Flex." are owned by BigTapFlex and protected by applicable intellectual property laws. No rights are transferred to you. Any unauthorized use of our intellectual property is strictly prohibited.

8. Payments and Billing

All payments are processed by Stripe. Prices are in USD unless otherwise stated. We reserve the right to change prices at any time. Subscriptions auto-renew unless cancelled before renewal. Failed payments may result in service suspension.

You are responsible for all applicable taxes on your purchases. BigTapFlex is not liable for additional charges imposed by your bank or card issuer.

9. Chargeback Policy

You agree to contact BigTapFlex at support@bigtapflex.com and provide us a reasonable opportunity to resolve any billing dispute before initiating a chargeback with your bank or card issuer. Filing a chargeback without first contacting us constitutes a breach of these Terms. BigTapFlex reserves the right to contest all such chargebacks and to provide evidence of this policy and your agreement to it in any chargeback proceeding.

10. Force Majeure

BigTapFlex shall not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including natural disasters, acts of government, war, civil unrest, terrorism, pandemics, carrier failures, customs delays, internet outages, or infrastructure failures. In such events we will make reasonable efforts to restore service but accept no liability for resulting delays or losses.

11. Disclaimers

The Platform is provided on an "as is" and "as available" basis. We make no warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or uninterrupted availability. We do not warrant that the Platform will be error-free, secure, or continuously available.

12. Limitation of Liability

To the maximum extent permitted by applicable law, BigTapFlex shall not be liable for any indirect, incidental, special, consequential, or punitive damages of any kind. Our total liability for any claim shall not exceed the greater of (a) the total amount you paid to BigTapFlex in the 12 months preceding the claim or (b) $100 USD.

You expressly agree that your use of the Platform is at your sole risk.

13. Indemnification

You agree to defend, indemnify, and hold harmless BigTapFlex and its officers, employees, and agents from any claims, liabilities, damages, and expenses — including legal fees — arising from your use of the Platform, your content, or your violation of these Terms.

14. Termination

We reserve the right to suspend or terminate your account at any time, with or without cause, with or without notice. Upon termination your right to use the Platform ceases immediately. No refunds will be issued for terminations resulting from violations of these Terms. We are not liable for any losses resulting from account termination.

15. Governing Law and Disputes

These Terms are governed by the laws of the State of Texas, United States. Disputes shall be resolved by binding arbitration in Houston, Texas under American Arbitration Association rules, except either party may seek injunctive relief in court. Users in jurisdictions that prohibit mandatory arbitration retain the right to pursue claims in courts of competent jurisdiction.

16. Jurisdiction-Specific Terms

Nothing in these Terms overrides mandatory consumer protections under the laws of the USA, UAE, Pakistan, India, or Canada. Where local law grants rights that exceed those in these Terms, those legal rights apply.

17. Miscellaneous

These Terms, together with our Privacy Policy, Cookie Policy, Refund Policy, and Shipping Policy, constitute the entire agreement between you and BigTapFlex. If any provision is found unenforceable, the remainder continues in full force. Our failure to enforce any provision is not a waiver. You may not assign your rights without our written consent.

18. Contact Us

BigTapFlex Houston, Texas, United States Email: legal@bigtapflex.com Website: bigtapflex.com